Introduction
Florida Improvement ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit floridaimprovement.com or contact us for home improvement services in Miami and South Florida.
By using our website or submitting a contact form, you agree to the terms described in this policy.
Information We Collect
When you request a free estimate or contact us through our website, we may collect:
- Full name
- Phone number
- Email address
- Home address and zip code
- Service of interest (roofing, windows, solar, etc.)
- Preferred appointment date and time
- Any additional details you provide voluntarily
How We Use Your Information
We use your information exclusively to:
- Respond to your service inquiries and estimate requests
- Schedule free in-home consultations
- Connect you with the appropriate certified contractor
- Send appointment confirmations or follow-ups
- Improve our website and services
- Comply with legal obligations
How We Share Your Information
Your information may be shared only with:
- Licensed contractors in our network — solely to complete your requested service
- Service providers who help us operate our website (hosting, analytics, email)
- Law enforcement or government authorities if required by law
All contractors in our network are required to keep your information confidential and use it only for your project.
Cookies & Tracking
Our website may use cookies and similar tracking technologies to:
- Improve your browsing experience
- Analyze website traffic and usage
- Track the effectiveness of our advertising
You may disable cookies through your browser settings. This will not affect your ability to use our website.
Google Ads & Third-Party Advertising
We may use Google Ads and other advertising platforms to promote our services. These platforms may use cookies to show you relevant ads based on your previous visits to our site.
You can opt out of personalized advertising by visiting: google.com/settings/ads
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption (https) to secure data transmitted between your browser and our server.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at: support@floridaimprovement.com
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed.